1. Scope of this policy

This policy applies to personal information collected by RGSIOP in connection with:

• Admission enquiries and applications for programmes such as Diploma in Pharmacy (D. Pharmacy), Bachelor of Pharmacy (B. Pharmacy), ADMLT, and other courses offered by the institute;
• Contact forms, online enquiries, campus visits, and communication with our admission, academic, training & placement, and administrative offices;
• Student records, attendance, examinations, scholarships, and statutory reporting required by regulatory authorities;
• Use of our official website and related digital services linked from our pages (including grievance redressal, downloads, and institutional resources).

2. Information we may collect

Depending on your relationship with the institute, we may collect:

• Personal details — full name, date of birth, gender, photograph, signature, and identity documents as required for admission;
• Contact information — postal address, mobile number, email address, and parent or guardian details;
• Academic information — educational qualifications, marksheets, entrance exam details, course preference, and academic performance during your tenure at the institute;
• Financial information — fee payment records and scholarship or concession details, where applicable;
• Enquiry & communication data — messages submitted through our website forms, emails, phone calls, and written correspondence;
• Technical information — limited data such as browser type and general usage patterns when you browse our website, to improve security and user experience.

3. How we use your information

Personal information is used strictly for institutional purposes, including:

• Processing admission applications and maintaining student academic records;
• Communicating academic schedules, notices, events, placements, and institutional updates;
• Facilitating training & placement activities and industry interactions;
• Administering scholarships, anti-ragging measures, and student welfare programmes;
• Complying with requirements of the Pharmacy Council of India (PCI), affiliating university, government authorities, NAAC, and other regulatory bodies;
• Responding to grievances through our Student Grievance Redressal Committee and related mechanisms;
• Maintaining campus security, discipline, and lawful institutional operations.

4. Disclosure of information

RGSIOP does not sell or rent personal information. We may share information only when necessary:

• With Kalyani Charitable Trust and affiliated institutions under Sapkal Knowledge Hub for administrative coordination;
• With government departments, university authorities, PCI, and accreditation bodies as required by law or regulation;
• With authorised service providers (such as IT hosting, email, or ERP systems) bound by confidentiality obligations;
• When required to protect the safety, rights, or property of the institute, its students, staff, or the public.

5. Retention of records

Student and admission records are retained for periods required by academic regulations, university norms, and applicable Indian laws. Enquiry data that does not result in admission may be retained for a reasonable period for follow-up and institutional record-keeping, after which it may be securely deleted or anonymised.

6. Data security

We take reasonable administrative and technical measures to protect personal information against unauthorised access, loss, or misuse. Access to student and staff records is limited to authorised personnel only. While we strive to protect your data, no electronic transmission over the internet can be guaranteed to be completely secure.

7. Your rights

Subject to applicable Indian laws, including the Digital Personal Data Protection Act, 2023, you may request:

• Access to personal information we hold about you;
• Correction of inaccurate or outdated information;
• Withdrawal of consent where processing is based on consent, subject to legal and academic obligations;
• Information about how your data is being used in relation to our institute.

Requests may be submitted in writing to the contact details below. We may verify your identity before processing a request.

8. Information of students and minors

Where applicants or students are below 18 years of age, personal information is generally provided by the student together with a parent or legal guardian. By submitting admission or enquiry forms, you confirm that the information provided is accurate and that appropriate consent has been obtained where required.

9. Website cookies

Our website may use essential cookies to ensure proper functioning and security. We may also use analytics tools to understand how visitors use our pages so we can improve content and services. You may manage cookie preferences through your browser settings.

10. Links to other websites

Our website may contain links to external portals such as government scholarship systems (e.g. MahaDBT), university websites, ERP login, social media pages, and partner institutions. RGSIOP is not responsible for the privacy practices of those external websites. We encourage you to read their privacy policies before sharing personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law, institutional practice, or technology. The revised policy will be posted on this page with an updated effective date. Your continued use of our website after changes are published constitutes acceptance of the updated policy.

12. Contact us

For privacy-related questions, corrections, or complaints, please contact:

R. G. Sapkal Institute of Pharmacy
Sapkal Knowledge Hub, Anjaneri, Trimbakeshwar Road, Nashik (MH) – 422213
Email: info@sapkalknowledgehub.org
Phone: 18002332999
Phone: 0253-2941000

For academic or admission queries, you may also visit our Contact Us page or call our admission helpline during office hours.